Returns Information 

PLEASE BE ADVISED: WE DO NOT OFFER EXCHANGES

PLEASE BE ADVISED: OUR PRINTED SLOGAN ITEMS ARE MADE TO ORDER. PLEASE MAKE SURE YOU CHECK ALL OF THE DESCRIPTION ON THE PRODUCT YOU ARE LOOKING TO BUY.

Please send all returns to:

Topsy Curvy

28 Berkeley Business Park 

Ashton Under Lyne

Greater Manchester

OL6 8LB            

If you are not satisfied with an order, we are happy to accept returns within 14 days. This time period will commence when you have received your item. 

Returns are to be paid for by the customer, unless faulty (please see returns information & T&Cs below). You are responsible for this item until it arrives back at Topsy Curvy. Please enclose your details in the parcel. We advise you to keep all postage receipts and tracking numbers so we can still action your return in the event of the parcel going missing. Please be advised that a full refund will be made minus a £5.00 administration charge. This is to cover our costs of processing the order and return. 

If you have received a free delivery with your order and have returned all or part of your order, then a refund will be made minus a £5.00 administration charge. This is to cover our costs of processing the order and return.

We recommend the following methods for return;
1. Take the parcel to your local post office and pay over the counter or pre-book and save money & time by visiting Royal Mails website here. Please send to the above address. 
2. Book via Evri and either take the parcel to your local Evri drop-off point or arrange a courier to collect it. Please visit Evri's website here

Terms & Conditions;
We guarantee to refund any purchased item of clothing for any reason within 14 days of receipt. All garments must be returned in their original condition. Refunds will be credited to your original method of payment within 7 working days. All return delivery charges are non-refundable.  However, if an item is found to be faulty or damaged on arrival, please call us on 0161 368 0863, contact our Facebook page or email contact@topsycurvy.co.uk to issue you with a pre-paid returns label. This will require printing, so please ensure you have access to this facility. Please ensure if you have been authorised to return an item for any reason, that it is sent back within 14 days. 

The right to return your purchase to us will not apply in the following circumstances: in the event that the product has been worn and the original tags are not in place (please take care when trying on your item that you are not wearing perfume or makeup). We will be unable to accept the return of any item where there is evidence that these instructions have not been followed or the item is soiled.

Please ensure to enclose your name and the reason for your return along with your purchase inside the parcel. The provisions of our Returns Policy do not affect your statutory rights.